Warranty

The Fountx-AsR device is warranted against manufacturing defects for a period of 12 months from (a) the date of installation of the fountx_AsR device, if Fountx install it; or (b) the date of delivery of the fountx_AsR device, if you or your contractor installs it. Any warranty claim must be made by giving written notice prior to expiry of this warranty period. The notice should specify the nature of the defect or problem. If Fountx accept the warranty claim, then Fountx will notify you of our acceptance and you must then remove and ship the relevant fountx_AsR device to our nominated address. Fountx will repair or replace a fountx_AsR device which is subject to an accepted warranty claim and will ship the repaired or replaced item to you.  You will meet the costs of removal and re-installation of the fountx_AsR device. If you wish us to perform the removal and re-installation of the fountx_AsR device, Fountx will do so on a time and materials basis at our then applicable rates.

This warranty does not cover any defect caused by alteration or tampering with the fountx_AsR, improper use of the fountx_AsR device, failure to comply with any of our recommendations or requirements, use of fountx_AsR  with equipment or software or services other than those approved by us, or supplying information available through training or in the user documentation. If Fountx undertake any work pursuant to an accepted warranty claim and then find that the work is not covered by warranty, then (notwithstanding our previous acceptance of the warranty claim), you must pay us for the work on a time and materials basis at our then applicable rates.

Fountx does not warrant that the operation of the fountx-AsR and fountx-AsR Software will be uninterrupted or error free.